Lightspeed Analytics provides detailed insight into:
Inventory Management : The solution puts an end to empty shelves and guesswork about major investment decisions. It also gives users better visibility into which items are selling best.
Customer insights enable personalized offers: Retailers can focus on individual customers based on their purchase history. This allows them to provide them with relevant information regarding new product arrivals, special offers, and the latest developments in their business.
Optimizing staff management : Store managers can provide their staff with feedback based on the data collected. This allows them to improve performance, which helps optimize customer services.
Ronald Buurs, Financial Controller and Advisor at ThePhoneLab : “Data is of the utmost importance to ThePhoneLab. We want to understand our customers better, know where they come from, what they spend and how often they visit our stores. Lightspeed Analytics helps us collect and analyse these important indicators. The application offers detailed visibility qatar cell phone number into the evolution of purchases and sales and gives us a clear overview of our budget and how it relates to the actual figures. It allows us to see at a glance how our different stores are performing and where we stand with regard to purchases and sales.”
Lightspeed Analytics acts as a data-driven consultant, helping merchants quickly and easily answer questions related to the day-to-day running of a business, such as:
What items should I order in larger quantities?
What items should I remove from the assortment?
What items have I had in stock for too long and need to be marked down?
Which item is most often sold out?
How often do my best customers buy?
During the weekends, does my team have the right number of employees?
Customer-centric technology through simplified data collection
Lightspeed Analytics simplifies data collection and makes it accessible, understandable and actionable for and by entrepreneurs and store managers. Customer-centric technology is essential in today’s world and contributes to a better experience for both retailers and consumers. In retail, important success factors include managing sales operations in physical stores and online, managing inventory efficiently and identifying business decisions that contribute to profitability. Until now, solutions that offer these possibilities were reserved for large retail chains. Now, independent retailers also have access to these useful insights thanks to the arrival of Lightspeed Analytics.