Expected Delivery Timeline After a “Send Item to Customs (INB)” Notification

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Once you receive the “Send Item to Customs (INB)” notification, it’s difficult to predict exactly when your package will be delivered. This notification doesn’t mean that customs officers are physically handling your package at that moment. Instead, it indicates that your item has been added to a warehouse or International Service Center (ISC) queue, awaiting inspection.

If the volume of packages is low and there are no backlogs, customs clearance could be quick—sometimes within a few hours or a day. However, several factors can slow down this process. For instance, high traffic at busy ISCs like New York or Chicago might result in delays, and in some cases, customs clearance could take several days or even more than a week.

There are various reasons why delays might happen. These can include a indonesia phone number list backlog of packages, staffing shortage, or specific issues with the contents of the package that require further inspection. While these delays can be frustrating, they are often unavoidable due to the nature of international shipping and customs processing.

Steps to Take if Your Tracking Stalls at “Send Item to Customs (INB)”
Sometimes, the status might remain the same for a few days as the package is in the queue for routine customs clearance. Most packages clear customs within a few days. Delays of up to a week are common, especially if there is a high volume of shipments during busy periods. Patience is essential at this stage.