Many of the strategies applied by retailers in the online environment can be adapted to the needs of your company.
The Digital Sales Representative is a good example of this. This tool is especially useful for organizations that already have conventional sales representation teams, but are looking for more cost-effective ways to reach new points of sale and regions or increase those that are physically distant or that cannot be visited by the team with the necessary frequency.
With it, your company can offer purchasing experiences with as much or even more value than what an in-person team can do – since the Digital Sales Representative will be available 24/7, in any location within your area of operation.
Benefits of the Digital Sales Representative for your company:
Expansion of the commercial area of operation : the solution tunisia mobile database allows your company to have greater access to customers outside of large centers, expanding its territorial scope;
New channels for accessing current and future customers : the Digital Sales Representative ensures that your company has more efficient, agile and low-cost communication with customers who have a low average ticket or who are not easily accessible to your current team of sales representatives;
More sales opportunities : these new, more assertive and frequent customer communication channels will allow for direct activation. The solution also generates more opportunities for up-sell and cross-sell ;
More structure for the sales team's performance : with this solution, your company can now offer increased support and resources for its current field sales team;
Scalability for business : through the Digital Sales Representative, your company can scale its commercial operations with a less robust and more efficient investment.
Why is the Digital Sales Representative the right solution for your company?
Consumer behavior and profiles have changed dramatically in recent years. Their engagement with new technologies and digital services has raised their expectations ever higher. They are now demanding useful, engaging and supportive experiences from every brand they interact with.
The Digital Sales Representative helps companies prepare for buyer decision-making , in addition to enabling these assistance, conversational and artificial intelligence experiences. With the tool, your company can:
Initiate personal engagement with customers to understand their specific needs at different stages of the customer lifecycle;
Apply AI to drive meaningful conversations and correlate customer expectations with appropriate products, solutions and services;
Presenting the customer with the next best solution, the next best content, the next best product that meets their needs. This saves the customer time and energy by bypassing potential touchpoints with the competition while they search for better solutions.