To create a shared inbox within WordPress, we recommend Heroic Inbox . This helpdesk plugin allows you to connect your WordPress site to Gmail, create a shared email inbox, and invite other team members to collaborate within that inbox.
Step Talks: Configure the Heroic Inbox Extension
First, you need to purchase a Heroic Inbox plan from the HeroThemes website , as the plugin doesn't come with a free version. You can learn more about pricing in our full HeroThemes review .
The HeroThemes pricing plans
Once you've purchased a plan, you should have your account links, download link, and license key sent to your email. You can download the extension using the link in the email.
Next, open your WordPress admin area to install the plugin. For step-by-step job seekers number data instructions, you can check out our beginner's guide on installing a WordPress plugin .
Once the extension is installed and activated, you will be asked to insert your license key. Go ahead and do so, then click the "Activate" button when you are done.
Activating the Heroic Inbox license key
Now you will see two options to add an email box to Heroic Inbox: generic or Gmail.
Simply select the “Gmail” option to continue.
Creating a new inbox on your WordPress blog or website
Next, a screen will appear asking you to enter your Google Workspace app login information.
Heroic Inbox will provide you with an Authorized Redirect URI that you will need to enter when creating your Google Workspace app . This is a specific URL that an app registers with an authorization server (like Google or Facebook) to securely receive authenticating authors.
In the following step by step, we will show you how to create a Google app to get your login information for Heroic Inbox.