How to identify and avoid scams in Black Friday offers?
Posted: Sun Dec 22, 2024 5:00 am
Unfortunately, “price gouging” is a common practice during Black Friday, when stores increase prices before the sale to simulate a bigger discount.
To avoid this type of fraud, consumers should monitor product prices in advance, using online price comparators.
Additionally, websites such as Reclame Aqui and Procon are also useful tools for qatar mobile number checking the reputation of stores and any complaints made by other consumers.
Another important tip is to make sure that the stores where you are making purchases are trustworthy. This can be done by checking the website URL (avoid sites that do not have “https” at the beginning), checking whether the store offers a customer service channel and, most importantly, being wary of offers that seem “too good to be true”.
What are your rights in case of delivery problems or misleading advertising?
If the consumer encounters problems with the delivery of a product or is the victim of misleading advertising (for example, if the delivered product does not correspond to the description on the website), he has the right to demand compliance with the offer or a refund.
The CDC determines that every offer must be fulfilled exactly as advertised .
In the event of delays in delivery , the consumer may request cancellation of the purchase and demand a full refund.
Additionally, if the company no longer has the product in stock, it must offer a similar item or refund the consumer's money.
Consumer rights related to returns, guarantees and purchase regret on Black Friday
During Black Friday, the right to cancel is valid for purchases made outside the physical establishment, such as those made online.
This right allows the consumer to return the product within seven calendar days of receipt, without having to justify the return. The buyer is also entitled to a full refund , including shipping costs.
Additionally, products purchased during Black Friday follow the same warranty rules that apply to any other purchase.
In other words, it means that the consumer has the right to demand repairs, exchanges or refunds for products that present manufacturing defects, within the time limits of 30 days for non-durable products and 90 days for durable products.
To avoid this type of fraud, consumers should monitor product prices in advance, using online price comparators.
Additionally, websites such as Reclame Aqui and Procon are also useful tools for qatar mobile number checking the reputation of stores and any complaints made by other consumers.
Another important tip is to make sure that the stores where you are making purchases are trustworthy. This can be done by checking the website URL (avoid sites that do not have “https” at the beginning), checking whether the store offers a customer service channel and, most importantly, being wary of offers that seem “too good to be true”.
What are your rights in case of delivery problems or misleading advertising?
If the consumer encounters problems with the delivery of a product or is the victim of misleading advertising (for example, if the delivered product does not correspond to the description on the website), he has the right to demand compliance with the offer or a refund.
The CDC determines that every offer must be fulfilled exactly as advertised .
In the event of delays in delivery , the consumer may request cancellation of the purchase and demand a full refund.
Additionally, if the company no longer has the product in stock, it must offer a similar item or refund the consumer's money.
Consumer rights related to returns, guarantees and purchase regret on Black Friday
During Black Friday, the right to cancel is valid for purchases made outside the physical establishment, such as those made online.
This right allows the consumer to return the product within seven calendar days of receipt, without having to justify the return. The buyer is also entitled to a full refund , including shipping costs.
Additionally, products purchased during Black Friday follow the same warranty rules that apply to any other purchase.
In other words, it means that the consumer has the right to demand repairs, exchanges or refunds for products that present manufacturing defects, within the time limits of 30 days for non-durable products and 90 days for durable products.