How to improve your company's service SLA?
Posted: Tue Jan 21, 2025 10:14 am
Do you already have a document of this type, but it is not delivering the expected results and you are lost and do not know exactly how to improve your business's SLA? Don't worry, we also have some surefire tips for this.
In practice, you need to:
review all service processes;
train employees;
ask customer service professionals for their opinions;
adopt the right tools to make employees' daily lives easier.
And speaking of tools, we’ve already said that keeping forex email list a constant track of customer service requests is essential, right? A perfect solution for this is to adopt a good sales CRM.
In Agendor , for example, in addition to a complete history of customer relationships, you can automatically record all emails exchanged with them in the CRM platform.
service sla
See how to do it in this video:
If you're interested, we have more good news: you can use Agendor for free, forever. To get started, just sign up !
In practice, you need to:
review all service processes;
train employees;
ask customer service professionals for their opinions;
adopt the right tools to make employees' daily lives easier.
And speaking of tools, we’ve already said that keeping forex email list a constant track of customer service requests is essential, right? A perfect solution for this is to adopt a good sales CRM.
In Agendor , for example, in addition to a complete history of customer relationships, you can automatically record all emails exchanged with them in the CRM platform.
service sla
See how to do it in this video:
If you're interested, we have more good news: you can use Agendor for free, forever. To get started, just sign up !