The most technological direction
Posted: Thu Jan 23, 2025 5:48 am
ALP ITSM customers are Russian companies that require a high level of service, and international players working or localizing a business in Russia.
Regardless of the size of the business, ALP ITSM works on tight SLA: response to failures from 5 minutes. 80% of failures are eliminated within 1 hour.
The company provides financial guarantees for the quality of its IT saudi arabia telegram data services. If the task is not completed on time, compensates 1,500 rubles for each hour of violation. These guarantees are legally enshrined in the contract and SLA.
Afforto has been specializing in IT outsourcing and providing IT services to organizations since 2012. Solves a huge range of tasks: maintenance of physical and virtual servers, computers, office equipment, telephony, video surveillance and SKUD. Helps with the installation and tuning of software for leading vendors.
The company guarantees a high quality of service: if any customer application is overdue, 10% of the contract value will be returned to it, in accordance with the agreement on the level of SLA service (all this is fixed in the contract). The confidentiality of customer information and data is also protected by the NDA Supplementary Privacy Agreement.
The staff consists only of employees with experience in the IT field for more than five years. Their competencies and skills help build a fault-tolerant IT infrastructure, as a result, the client’s company will be able to reduce IT costs by up to 50%.
Regardless of the size of the business, ALP ITSM works on tight SLA: response to failures from 5 minutes. 80% of failures are eliminated within 1 hour.
The company provides financial guarantees for the quality of its IT saudi arabia telegram data services. If the task is not completed on time, compensates 1,500 rubles for each hour of violation. These guarantees are legally enshrined in the contract and SLA.
Afforto has been specializing in IT outsourcing and providing IT services to organizations since 2012. Solves a huge range of tasks: maintenance of physical and virtual servers, computers, office equipment, telephony, video surveillance and SKUD. Helps with the installation and tuning of software for leading vendors.
The company guarantees a high quality of service: if any customer application is overdue, 10% of the contract value will be returned to it, in accordance with the agreement on the level of SLA service (all this is fixed in the contract). The confidentiality of customer information and data is also protected by the NDA Supplementary Privacy Agreement.
The staff consists only of employees with experience in the IT field for more than five years. Their competencies and skills help build a fault-tolerant IT infrastructure, as a result, the client’s company will be able to reduce IT costs by up to 50%.