Customers rarely leave reviews for my car service. How can I fix this?"
Posted: Thu Jan 23, 2025 7:39 am
Reviews about the company inspire trust and attract more potential customers. But what to do if there is no feedback or very little of it? In this article, Sergey Amelin, head of the Car-Leon car service with a rating of 4.9 on Yandex Maps, shared his life hacks.
Head of the Car-Leon auto service center in Voronezh
We have a small team - only two employees work with clients. Despite this, we receive a stable flow of clients. Feedback from visitors helps us achieve results, not least of all.
Should You Ask People to Leave Reviews?
Of course. Sometimes car service owners are embarrassed to ask for malaysia telegram mobile phone number list a review: they think that they are imposing themselves and can scare off the client. But this is not true - I have verified it from my own experience. Often the client does not even think about leaving a review until you tell him about it. Especially if the person liked everything and has no complaints.
I have agreed with the staff that they will ask customers for feedback immediately after the service. This approach helps to get more feedback from visitors.
The profession of performance marketer appeared quite recently. Therefore, there are few vacancies yet. But many companies are looking for specialists with the same responsibilities, but under other names (traffic managers, contextualists). Here, a deep knowledge of marketing and analytics systems is required. Developer Designs and creates websites, programs, applications. Works on the improvement and support of existing services.
This is a very multifaceted profession. There are many different specialists depending on the programming language and tasks to be solved (web developer, frontend, backend, fullstack, C++, JavaScript, PHP and others). They earn the most: on average from 130,000 to 150,000. What it does: writes software to solve various problems; debugs, tests and optimizes code; integrates applications and websites with third-party services; provides technical support; masters new tools and technologies.
The profession of a developer is not new, but it is always in demand. There are many areas for work and development: websites, applications, web services, mobile applications, automation systems, etc. This needs not only to be invented, but also supported and brought into line with changing technologies. To become a real specialist, you have to constantly learn and practice. Not many people can do this.
Head of the Car-Leon auto service center in Voronezh
We have a small team - only two employees work with clients. Despite this, we receive a stable flow of clients. Feedback from visitors helps us achieve results, not least of all.
Should You Ask People to Leave Reviews?
Of course. Sometimes car service owners are embarrassed to ask for malaysia telegram mobile phone number list a review: they think that they are imposing themselves and can scare off the client. But this is not true - I have verified it from my own experience. Often the client does not even think about leaving a review until you tell him about it. Especially if the person liked everything and has no complaints.
I have agreed with the staff that they will ask customers for feedback immediately after the service. This approach helps to get more feedback from visitors.
The profession of performance marketer appeared quite recently. Therefore, there are few vacancies yet. But many companies are looking for specialists with the same responsibilities, but under other names (traffic managers, contextualists). Here, a deep knowledge of marketing and analytics systems is required. Developer Designs and creates websites, programs, applications. Works on the improvement and support of existing services.
This is a very multifaceted profession. There are many different specialists depending on the programming language and tasks to be solved (web developer, frontend, backend, fullstack, C++, JavaScript, PHP and others). They earn the most: on average from 130,000 to 150,000. What it does: writes software to solve various problems; debugs, tests and optimizes code; integrates applications and websites with third-party services; provides technical support; masters new tools and technologies.
The profession of a developer is not new, but it is always in demand. There are many areas for work and development: websites, applications, web services, mobile applications, automation systems, etc. This needs not only to be invented, but also supported and brought into line with changing technologies. To become a real specialist, you have to constantly learn and practice. Not many people can do this.