Positive feedback. Hopefully, you’ll earn compliments

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Be consistent. You’re likely to have a wide variety of comments to manage and you may have a team helping you manage them. Whatever the case, be sure your style of response is consistent throughout to maintain your brand’s image.
Manage customer feedback. Before responding, take an outside-in approach and ask yourself if your response would satisfy the commenter. Is there more information you could share? Could you be more clear? How would your response resonate with other viewers of your page?
Depending on which platforms you have a presence on, you may receive a large amount of comments and find it difficult to keep up. However, you should respond to as many comments as possible, with as quick a russia telegram mobile phone number list response time as possible. Doing so will help you grow your community and build relationships with current and prospective clients. It also gives you the opportunity to learn more about what people like or dislike about your products or services, ask questions, and find areas where you can improve your product, service, communication, and more! When determining how to respond to comments, it might be helpful to categorize and base your response on the following types of comments:

from customers on customer reviews which you should respond to. A short response will go a long way. Customers appreciate when businesses take the time to engage. Compliments on your social media posts and photos will also warrant a “thank you” or “glad you liked it” as well. That being said, personalize your response whenever possible, as customers like to feel personally addressed.