Want to send bulk SMS?
Posted: Sat Jan 25, 2025 9:19 am
Product Specifications Comments
Another technique to receive immediate feedback from customers who have just
purchased your products is through interactive messages. Consumers will discuss the product in their messages,
providing information that you can use to improve your products, making them better than a survey.
For example, if a consumer purchases a dress from your business, you might choose to
send them a “list message” asking them what they like most about the clothing. Some of the important features
of the item, such as color, texture, fabric, fit, cost, etc., could be included in the list.
You may learn what you're doing well, what needs to be fixed, and where to grow
leads by getting regular feedback on your products from your customers. However, you can also
incorporate the compliments you receive into your marketing strategy.
Collecting feedback should be a no-brainer for any e-commerce business with these
benefits at your disposal .
If so, try our service for FREE.
Test now
By sending them a WhatsApp reply message with specific questions about their
shopping experience, you can conduct a survey to find out what people think of your product and if they
have any thoughts or concerns.
By using list messages, you can also proactively direct them to
other helpful channels where they can receive immediate help and ask if they are still
having problems using your product.
Let’s take a furniture company as an example for illustration purposes. You can
link customers to your website where they can read a step-by-step tutorial that shows how to assemble the
product if they say they need help assembling furniture or have any other type of technical support
questions.
You can also connect them to a helpful site that simplifies the process or share a
video directly on WhatsApp so they can watch it and follow along while assembling the furniture.
Collection Specific Comments
It can be nerve-wracking to wait for a response from customers who have just purchased
your product. The most common strategy used by businesses is a survey. However, this approach prevents customers
from interacting and providing information about their thoughts on your items, unlike the interactive interactions
of messages.
The latest and most effective approach to getting immediate feedback from people who
have just purchased your products is through interactive messages. While this is a less formal and impersonal
approach than a survey, customers may not provide the thoughtful feedback you were hoping for in a
survey.
These customers will be in a better position to provide feedback on your collection
because they have just purchased your goods.
Use WhatsApp Automated Temple for Customer Reviews
Not only in terms of overall engagement, but also because it gives people the opportunity
to give you clear and understandable feedback on their user experience in a fraction of the time it would take
them to complete a traditional online questionnaire, WhatsApp Business has a significant advantage over
standard surveys.
As a business owner, you can ask your customers quick and direct questions using
automated WhatsApp
templates , saving them the hassle of responding to emails or clicking on
links to other websites.
You could save yourself the headache of having to wade through lengthy surveys
trying to find the information you need by immediately summarizing the answers you receive into
crucial information for you in this way.
If so, try our service for FREE.
Test now
FAQ - Frequently Asked Questions
Q. Can we collect customer reviews directly on WhatsApp?
A. Yes, you can use WhatsApp to collect feedback directly from consumers.
Using automated WhatsApp messages, you cyprus email list can create a survey and collect responses. Even links to
product reviews on different sites can be included in WhatsApp messages.
Q. What is the correct way to send a review request via WhatsApp?
A. You will either need to create a bot or sign up with a third-party
provider to make automated review requests via WhatsApp. You must set the successful delivery
status as a trigger to submit the automated review request once you subscribe to the service.
Q. What is an interactive WhatsApp message to collect customer feedback?
A. Through the use of questions and prompts, you can receive feedback from
your audience using interactive messages. This technique can be used to conduct surveys, polls, or
even just to gather opinions on a topic.
Q. Can we send revision requests to customers after the order is delivered?
A. The ideal way to achieve this is to use WhatsApp for Business
to send them an automated message regarding the status of their order. The consumer could respond with a
message verifying receipt of the order if it is delivered.
Another technique to receive immediate feedback from customers who have just
purchased your products is through interactive messages. Consumers will discuss the product in their messages,
providing information that you can use to improve your products, making them better than a survey.
For example, if a consumer purchases a dress from your business, you might choose to
send them a “list message” asking them what they like most about the clothing. Some of the important features
of the item, such as color, texture, fabric, fit, cost, etc., could be included in the list.
You may learn what you're doing well, what needs to be fixed, and where to grow
leads by getting regular feedback on your products from your customers. However, you can also
incorporate the compliments you receive into your marketing strategy.
Collecting feedback should be a no-brainer for any e-commerce business with these
benefits at your disposal .
If so, try our service for FREE.
Test now
By sending them a WhatsApp reply message with specific questions about their
shopping experience, you can conduct a survey to find out what people think of your product and if they
have any thoughts or concerns.
By using list messages, you can also proactively direct them to
other helpful channels where they can receive immediate help and ask if they are still
having problems using your product.
Let’s take a furniture company as an example for illustration purposes. You can
link customers to your website where they can read a step-by-step tutorial that shows how to assemble the
product if they say they need help assembling furniture or have any other type of technical support
questions.
You can also connect them to a helpful site that simplifies the process or share a
video directly on WhatsApp so they can watch it and follow along while assembling the furniture.
Collection Specific Comments
It can be nerve-wracking to wait for a response from customers who have just purchased
your product. The most common strategy used by businesses is a survey. However, this approach prevents customers
from interacting and providing information about their thoughts on your items, unlike the interactive interactions
of messages.
The latest and most effective approach to getting immediate feedback from people who
have just purchased your products is through interactive messages. While this is a less formal and impersonal
approach than a survey, customers may not provide the thoughtful feedback you were hoping for in a
survey.
These customers will be in a better position to provide feedback on your collection
because they have just purchased your goods.
Use WhatsApp Automated Temple for Customer Reviews
Not only in terms of overall engagement, but also because it gives people the opportunity
to give you clear and understandable feedback on their user experience in a fraction of the time it would take
them to complete a traditional online questionnaire, WhatsApp Business has a significant advantage over
standard surveys.
As a business owner, you can ask your customers quick and direct questions using
automated WhatsApp
templates , saving them the hassle of responding to emails or clicking on
links to other websites.
You could save yourself the headache of having to wade through lengthy surveys
trying to find the information you need by immediately summarizing the answers you receive into
crucial information for you in this way.
If so, try our service for FREE.
Test now
FAQ - Frequently Asked Questions
Q. Can we collect customer reviews directly on WhatsApp?
A. Yes, you can use WhatsApp to collect feedback directly from consumers.
Using automated WhatsApp messages, you cyprus email list can create a survey and collect responses. Even links to
product reviews on different sites can be included in WhatsApp messages.
Q. What is the correct way to send a review request via WhatsApp?
A. You will either need to create a bot or sign up with a third-party
provider to make automated review requests via WhatsApp. You must set the successful delivery
status as a trigger to submit the automated review request once you subscribe to the service.
Q. What is an interactive WhatsApp message to collect customer feedback?
A. Through the use of questions and prompts, you can receive feedback from
your audience using interactive messages. This technique can be used to conduct surveys, polls, or
even just to gather opinions on a topic.
Q. Can we send revision requests to customers after the order is delivered?
A. The ideal way to achieve this is to use WhatsApp for Business
to send them an automated message regarding the status of their order. The consumer could respond with a
message verifying receipt of the order if it is delivered.