Young generation and neural networks: how to form a sales department in 2025

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The success of sales teams will now depend on a combination of two key factors: the adoption of artificial intelligence (AI) and collaboration between generations. Younger generations, such as Generation Z, are quickly adapting to new technologies, including AI, and using them to improve customer interactions and speed up work processes. At the same time, older generations are beginning to realize that AI allows them to reduce routine workload and focus on strategic tasks. The difference in generational approaches plays a significant role in the formation of productive and innovative sales teams.

This is especially true in sales departments, where colombia mobile database customer interaction and efficiency are key indicators of success. Modern companies are looking to implement artificial intelligence to optimize processes, and it is the new generation of employees that plays a key role in this transformation.

Differences between generations
Commercial Director of the company “Autostrong-M” Dmitry Sukhina, in whose sales department SalesAI artificial intelligence was implemented, shared his experience of working with different generations of employees:

Zoomers are the younger generation who have been surrounded by technology since childhood. These employees easily adapt to new tools, be it CRM or neural networks. They readily accept innovations and are ready to use AI in their work. They willingly connect to dashboards and join the competition with other managers . However, zoomers often lack experience and a deep understanding of processes, which can reduce their independence in solving complex problems.