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There are several key steps you can take to effectively implement CRM software that will allow you to overcome any potential challenges and ensure high adoption rates among your employees. Why do you need CRM?
Why is a CRM system needed and what influences its successful implementation
CRM solutions are vital for virtually every sales, marketing and customer service team, as the statistics prove:
82% of companies say their CRM system is essential for closing deals;
47% of companies using CRM said it had a major impact on customer retention and satisfaction;
CRM system helps to increase lead conversion by 300%.
Successful CRM implementation is one of the most challenging tasks facing modern businesses.
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Finding and implementing a CRM that provides employees greece telegram data in an organization with the information they need at the right time is difficult. The challenges of implementing CRM are significant, and most companies do not begin the process with sufficient planning.
Research shows that about 33% of all CRM implementations fail. And some of the most common reasons for failure are low user adoption, poor system performance, and rushed CRM implementation.
The good news is that there are proven principles and best practices for CRM implementation that, if followed, should help you avoid any problems. Now let's get into the CRM planning process and make your implementation a success.
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