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What is cart abandonment?

Posted: Thu Jan 30, 2025 4:22 am
by rumana777
You can do most things right in your marketing or business strategy, but still notice that your conversion rates are plummeting. Your customers may check out your products, browse multiple pages of your website, and ask questions about new collections via Live Chat, but still no sales.

Abandoned carts are a common problem faced by e-commerce businesses and can significantly impact their sales and revenue.

There are various reasons why cart abandonment occurs. One of the main factors is unexpected costs, such as high shipping costs or additional taxes, which can deter customers from completing a purchase. Another reason is a long or complicated checkout process, which can cause customers to become frustrated and abandon their carts. Additionally, distractions, such as being interrupted or losing interest, can lead to cart abandonment.

As heartbreaking as it may be, there are plenty of cart rcs data austria abandonment strategies out there to help you revive conversions and increase sales for your business.

If you haven't thought about including an abandoned cart popup on your website or online store by now, you're doing yourself a disservice.


Cart abandonment means that a customer adds items to their online shopping cart but leaves the website without completing the purchase. This is a common occurrence when a customer abandons a purchase at the end of the shopping journey.

Important Statistics You Should Know
The average shopping cart abandonment rate is 69.99%, according to the Baymard Institute . That's an average of 48 studies on shopping cart abandonment, with rates ranging from 56% to 81%.