5 must-have types of BigCommerce transactional emails
Posted: Thu Feb 06, 2025 4:49 am
For detailed walkthroughs about creating each type of transactional email workflow, see their full how-to guides on our knowledge base.
Order confirmation: These are brief messages informing your shoppers that they’ve placed an order. These emails are essential for keeping your customers in the loop: after all, that’s the least they expect after they make a purchase.
Shipping confirmation: Automated shipping confirmation emails are sent once your customer’s order has been shipped or delayed. This is another must-have transactional email type, as your customers are likely to get worried about their order if they don’t get tracking updates.
Cancellation confirmation: When ivory coast telegram screening a customer changes their mind about a recent purchase and cancels an order, an automated cancellation notification will confirm that the order had indeed been canceled.
Customer feedback request: Once your customers have a chance to try out their new items, it’s always a good idea to get in touch after a set period of time and ask about their experience with a feedback request.
Password reset: If a customer loses their password, an automatic password reset email makes it easy for them to regain access to their account.
Order confirmation: These are brief messages informing your shoppers that they’ve placed an order. These emails are essential for keeping your customers in the loop: after all, that’s the least they expect after they make a purchase.
Shipping confirmation: Automated shipping confirmation emails are sent once your customer’s order has been shipped or delayed. This is another must-have transactional email type, as your customers are likely to get worried about their order if they don’t get tracking updates.
Cancellation confirmation: When ivory coast telegram screening a customer changes their mind about a recent purchase and cancels an order, an automated cancellation notification will confirm that the order had indeed been canceled.
Customer feedback request: Once your customers have a chance to try out their new items, it’s always a good idea to get in touch after a set period of time and ask about their experience with a feedback request.
Password reset: If a customer loses their password, an automatic password reset email makes it easy for them to regain access to their account.