Animation: daily management, continuous improvement, anticipating renewal
Posted: Wed Feb 12, 2025 6:13 am
Contractualization: framing expectations and responsibilities, anticipating reversibility and scalability, securing data control
The second key step concerns contractualization, whatever the terms (public contract, framework agreement or group, public purchasing center). This involves framing the roles and expectations of the service provider at each stage (expected deliverables, reporting indicators to be provided, digital tools) as well as the bodies and tools for managing the contract. This same step must define the reversibility clauses, i.e. the possibility for the client to recover their data when the contract is terminated, and to have a documentary base specifying all the saudi arabia phone number list processes and tools put in place by the service provider and how they operate. In addition, it is appropriate to discuss the possibilities of scalability, by relying on tools and skills designed to adapt easily and quickly to possible changes in the system and its uses.
3. Deployment: gradually move up the value chain, train and support teams, document the processes deployed
The third step concerns deployment, once the system has been defined and contracted. On the service provider side, this means gradually testing, implementing and documenting the outsourced system in all of its dimensions: design and development of the platform; implementation of the associated technical infrastructure; recruitment and training of back-office teams providing the link to users; quality assurance of the data and the governance system; definition of reporting tools and indicators for the successful completion of the missions and their return on investment.
The second key step concerns contractualization, whatever the terms (public contract, framework agreement or group, public purchasing center). This involves framing the roles and expectations of the service provider at each stage (expected deliverables, reporting indicators to be provided, digital tools) as well as the bodies and tools for managing the contract. This same step must define the reversibility clauses, i.e. the possibility for the client to recover their data when the contract is terminated, and to have a documentary base specifying all the saudi arabia phone number list processes and tools put in place by the service provider and how they operate. In addition, it is appropriate to discuss the possibilities of scalability, by relying on tools and skills designed to adapt easily and quickly to possible changes in the system and its uses.
3. Deployment: gradually move up the value chain, train and support teams, document the processes deployed
The third step concerns deployment, once the system has been defined and contracted. On the service provider side, this means gradually testing, implementing and documenting the outsourced system in all of its dimensions: design and development of the platform; implementation of the associated technical infrastructure; recruitment and training of back-office teams providing the link to users; quality assurance of the data and the governance system; definition of reporting tools and indicators for the successful completion of the missions and their return on investment.