Find out who mentions your brandKeep your promises

[rochon.a1.119]

And when I say basic, I don't mean technical elements.

I'm talking about being honest, transparent, efficient and human, because nobody likes talking to a machine or dealing with a company that feels like it's cheating them.

From here, you can draw up the following strategies.

1.- Analyze the different types of clients
I return to RFM and the segmentation of your clients, because after being honest, that is where you have to start.

Consider that you cannot treat someone who buys from you three times a month in the same way as a customer who makes one transaction.

You also can't take the same actions for customers who kuwait phone number list are about to leave forever as you do for customers who are brand lovers .

In short, he understands their needs.


I mentioned it at the beginning of this subsection, be honest, but really, don't use it as a pose, because they will end up noticing.

There is no worse way to lose a customer than by not delivering on what you promised, by not meeting their expectations.

Get over them.