How does the Assistance Plus service work?

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Choose the type of ticket you want to open: technical assistance, commercial assistance or administrative assistance. This first subdivision will allow us to channel your request directly to the competent department so as to resolve it in the shortest possible time;

A very interesting aspect is the possibility for the customer to evaluate the ticket positively or negatively, so as to give us feedback: in this way we will take care of making changes to the procedures or guides to ensure a better user experience.

Assistenza Plus is an additional service to the classic assistance. At the albania phone number example price of only €89 per year plus VAT you will have numerous advantages:

Priority handling of requests: open a support ticket and your request will be taken care of with the highest priority;
Priority telephone support: thanks to the automatic recognition of your number you will be immediately directed to the available operator;
Remote interventions;
Automatic 20% discount on all technical interventions you purchase;
One hour of assistance already included.
Do you also do consultancy?
Of course, the consultancy activity is aimed at more complex and structured projects. It is an activity on which we want to focus to guarantee the customer a tailor-made service that meets their needs. Furthermore, we are also available for migration or system update projects.

Working with transparency, methodology and in direct contact with the customer, we intend to identify the most suitable solutions with a view to optimising IT systems, both in terms of efficiency and security.