Advanced reports, detailed lead categorization,

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There are definitely some reasons to get a two-in-one tool, the biggest of which is convenience. Getting an ERP with a CRM built in will mean you only have to manage one tool rather than two. Plus, it can sometimes be less expensive than buying two separate tools.

But there are drawbacks to this arrangement, too. kuwait mobile number list for whatsapp In particular, the more features a tool has, the less specialized it tends to be. So, while some ERPs have CRM functionalities, you probably won’t find an ERP that has the same kind of CRM specialization as an actual CRM tool.

sales automation—these are things you can find in a good CRM tool, but that an ERP may not have.

Ultimately, it’s up to you. If you want a CRM that can perform advanced functions and really give you detailed insights about your customers, it’s better to go separate. But if you only want the most surface-level CRM features, you’re okay to get a combined tool.

Nutshell is the optimal CRM for your company
Now that we’ve explored the distinction between CRMs and ERPs, you might feel ready to get a CRM for your own business. If so, you won’t find a better option than Nutshell. Nutshell is a CRM designed specifically for small- to medium-sized businesses like yours, and it comes with no shortage of features, including sales automation and customized reports.

Not only that, but Nutshell has the best CRM customer service team you’ll find. If you ever have any questions or issues with Nutshell, all you have to do is give us a call, and we’ll help you figure everything out promptly. We won’t leave you on hold or recite lines from a customer service script, we’ll offer genuine assistance.
Needs vary from business to business, but here are a few of the most important things to look for in a B2B CRM: