Prompting a silent recipient to take action
Posted: Sun May 25, 2025 4:19 am
Example: “Thanks for registering for our one-hour [webinar title] at [X time/date]. Tomorrow’s the day! We’re excited to dive into [topic] and answer all your burning questions about [topic]. We’re looking forward to seeing you online. Save this [link] for easy access to the event.”
Was the customer supposed to complete their profile, send you information, or do something else that hasn’t happened yet? If so, a quick email can nudge them towards action.
Make sure the reason for the email is very clear in the subject line for these types of reminders. If there’s a deadline, put that in the subject line, but be sure to also write it in the email so they don’t miss it.
Example: “We want to learn more about you so that we only afghanistan phone number list send you emails you actually want to read. Fill out your customer profile [link], check the boxes based on your interests, and we’ll only send you the emails you want! It just takes a minute!”
3. Expiration/automatic renewal
When customers don’t renew, you lose revenue. But in most cases, customers appreciate being reminded about upcoming renewals, so they don’t lose access to your product or their data.
Was the customer supposed to complete their profile, send you information, or do something else that hasn’t happened yet? If so, a quick email can nudge them towards action.
Make sure the reason for the email is very clear in the subject line for these types of reminders. If there’s a deadline, put that in the subject line, but be sure to also write it in the email so they don’t miss it.
Example: “We want to learn more about you so that we only afghanistan phone number list send you emails you actually want to read. Fill out your customer profile [link], check the boxes based on your interests, and we’ll only send you the emails you want! It just takes a minute!”
3. Expiration/automatic renewal
When customers don’t renew, you lose revenue. But in most cases, customers appreciate being reminded about upcoming renewals, so they don’t lose access to your product or their data.