Consider your timing
Posted: Sun May 25, 2025 4:21 am
Include no more than five bullets: When you flood an email with bullet points, you can overwhelm the reader.
3.
In sales, timing is everything. And that’s true for reminder emails as well. To get the best results, sending reminder emails in batches based on time zones is a good practice. Here are a few more things to think about when it comes to timing your reminders:
When to send reminder emails based on use cases:
Payment or subscription reminder: Seven days ahead of the deadline. You want to give people enough advance notice (and not take them by surprise).
Upcoming event: Anywhere between two and 14 days before afghanistan phone number list the event. You can send multiple reminders to build excitement leading up to the event, and make sure details are clear.
Missed payments: It’s typical to send a reminder email the day after the due date. You want to remind people when it’s still fresh and let them know you’re waiting for them.
When to send reminder emails based on time zones:
Sending a reminder email to an Australian customer during U.S. business hours means that your email arrives in the middle of the night in Australia. Even an email sent first thing Eastern Standard Time means that it may arrive in the wee hours of the morning for West Coast prospects. Aim for 9:30 to 10:30 a.m. in the recipient’s zone, and no later than 11 a.m. This gives people enough time to get through emails they received overnight, and yours is less likely to get lost in the shuffle. Another reason to do this is that customers will likely see your reminder email arrive in real-time through an email popup on their phone or computer.
3.
In sales, timing is everything. And that’s true for reminder emails as well. To get the best results, sending reminder emails in batches based on time zones is a good practice. Here are a few more things to think about when it comes to timing your reminders:
When to send reminder emails based on use cases:
Payment or subscription reminder: Seven days ahead of the deadline. You want to give people enough advance notice (and not take them by surprise).
Upcoming event: Anywhere between two and 14 days before afghanistan phone number list the event. You can send multiple reminders to build excitement leading up to the event, and make sure details are clear.
Missed payments: It’s typical to send a reminder email the day after the due date. You want to remind people when it’s still fresh and let them know you’re waiting for them.
When to send reminder emails based on time zones:
Sending a reminder email to an Australian customer during U.S. business hours means that your email arrives in the middle of the night in Australia. Even an email sent first thing Eastern Standard Time means that it may arrive in the wee hours of the morning for West Coast prospects. Aim for 9:30 to 10:30 a.m. in the recipient’s zone, and no later than 11 a.m. This gives people enough time to get through emails they received overnight, and yours is less likely to get lost in the shuffle. Another reason to do this is that customers will likely see your reminder email arrive in real-time through an email popup on their phone or computer.