Future: Finally, ask about their long-term goals and how adopting a new product or service would help them get there.
Looking ahead lets them know that you’re invested in their future growth and that your solutions can help them adapt and keep up with change.
interactions provides a helpful framework for discussing and identifying pain points. This approach has given me a deeper understanding of the customer’s journey, allowing me to tailor solutions that are effective and empathetic.
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3 Ways Generative AI Will Help Marketers Connect With Customers.