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rochona
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Joined: Thu May 22, 2025 5:25 am

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Post by rochona »

You know that earning a Salesforce Certification has powerful benefits. So you sign up for an account on Trailhead — Salesforce’s free online learning platform — and complete your certification prep, including relevant trails and even Salesforce Certification Days. The big day finally arrives to take your certification exam. Whether your exam is in person or online, that feeling of anticipation and excitement when you submit your final answers is the same. But what happens if you fail your Salesforce certification on the first try?

Salesforce certification fails happen to the best of us

Salesforce certification fails happen to the best of us
Failing an exam happens to the best of us … including me. I’m 9x Salesforce-certified now, but my path included a few exam retakes. I had to stretch, learn, and absorb my certification fails as steps toward success.

Now, as a Salesforce Certified Instructor, I get to talk to afghanistan phone number list Trailblazers about their certification paths, whether they’re prepping for their first exam or need to retake one. Here are six key tips I’ve learned along the way when preparing for an exam retake.

Earn role-based Salesforce credentials

Prove your hands-on experience with Salesforce and gain a competitive edge that leads to new opportunities.

1. Check your feedback
This is so important. The intel within section-level feedback is invaluable. So, pass or fail, review the email provided for insight on areas where you could improve. This information lets you know how well you did in comparison to the exam objectives and highlights any areas you need to focus on next time.

Study up on these areas by hitting the trails on Trailhead. Check to see if specific badges cover the content you haven’t yet nailed. For example, are there parts of the Salesforce Customer 360 that are on the exam but not currently used at your company? Those may be the areas you need to study up on, as you’re likely not as familiar with them.
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