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Skills and strategies for thriving in outside sales
While there is some overlap between the inside and outside sales, the outside sales environment is less predictable and requires strong relationship-building skills and the ability to function independently. Here are a few skills and strategies I’ve found necessary for thriving in an outside sales role:
Strong interpersonal skills: The ability to connect with people is at the core of outside sales success. This includes everything from active listening, empathy, and building rapport to dressing for success afghanistan phone number list and projecting confidence. Early on in my career, I learned to carry my briefcase in my left hand, so my right was always free for handshakes and waving hello. Keeping business cards in my jacket pocket made for easy access when meeting with clients and connecting with new people.
In-depth product knowledge: Knowing your product inside and out and being able to address questions and concerns on the spot can help to instill confidence in your customers. However, knowing your product isn’t just about impressing prospects. It’s about finding the right-fit solution and being able to communicate why it’s the best for your prospect’s needs.
Resilience and persistence: Rejection and setbacks are part of the job, which is why resilience and the ability to stay motivated are key to your success. Always have a backup plan in case a client cancels or traffic derails your schedule. In some cases, an impromptu video call from the side of the road can save the day, preserve the client relationship, and help you meet your numbers.