The best AI platforms will let
Posted: Mon May 26, 2025 7:35 am
you deploy your business’s transactional, product, order, fulfillment, and other commerce data — along with your customer relationship management software (CRM) and any third-party data — to get a 360-degree view of your customer. And they’ll do it while ensuring strict data security and privacy controls. That data will then provide opportunities for automation and growth, personalization, and actionable insights.
Maintaining customer trust is critical. Only 17% of customers america phone number list fully trust companies to use their data responsibly, and a mere 13% fully trust companies to use AI ethically. This means organizations must be transparent about data collection and how they use it in business operations. To do that successfully, companies will need to develop ethical standards around their use of AI.
You’ll need to answer tough questions like: How do you ensure sensitive data is anonymized? How will you monitor accuracy and audit for bias, toxicity, or hallucinations? These should all be considerations as you choose AI partners and develop your code of conduct and governance principles.
Transform your customer experiences — and your business — with AI
Generative AI in ecommerce is still an emerging field, but early adopters are already seeing benefits in time savings, customer satisfaction, and revenue gains.
Maintaining customer trust is critical. Only 17% of customers america phone number list fully trust companies to use their data responsibly, and a mere 13% fully trust companies to use AI ethically. This means organizations must be transparent about data collection and how they use it in business operations. To do that successfully, companies will need to develop ethical standards around their use of AI.
You’ll need to answer tough questions like: How do you ensure sensitive data is anonymized? How will you monitor accuracy and audit for bias, toxicity, or hallucinations? These should all be considerations as you choose AI partners and develop your code of conduct and governance principles.
Transform your customer experiences — and your business — with AI
Generative AI in ecommerce is still an emerging field, but early adopters are already seeing benefits in time savings, customer satisfaction, and revenue gains.