This is a business service based on WhatsApp but aimed at businesses, for this purpose it has some features that WhatsApp could not have, such as message templates , bots and analytics. Features that can also be used through their API through tools like Callbell .
Twilio is a cloud service that can be used with WhatsApp some of the key features of band for example, through an API. In this platform, it is possible to create and customize predefined messages and templates to easily use them in conversations .
Landbot is a chatbot platform that allows you to create, customize and configure your own chatbots for social networks (including WhatsApp). The platform also allows you to create and configure message templates that can be used in your conversations.
These platforms are just some of the ones you can use to deploy your message templates, including WhatsApp. We particularly recommend Callbell for this purpose, but you are free to choose the solutions that meet your expectations.
Improve your customer service with Callbell templates
Now you know that Callbell message templates are a great feature to improve the efficiency of customer service and respond to people faster.
With these templates we can pre-write tedious information to write, personalize it with emojis and add information to capture the attention of users. In addition, Callbell has many additional features that are complementary to this functionality, namely CRM, sales funnels, analytics, quick responses, automatic routing and many others.
In general, message templates for WhatsApp Business can be used with Callbell, it is a very useful tool for companies that constantly communicate with customers.