Brand LINE OA sends coupons
Posted: Tue Jan 07, 2025 8:49 am
4. Master multiple journey touchpoints
The application of automated journeys across channels allows you to master different touch points in the customer journey at one time, accurately interact with customers at these touch points, and create a consistent experience. For example:
Customers browse specific products on the website
Customer adds items to shopping cart
LINE OA reminds shopping cart to checkout
Customer successfully checked out
LINE OA sent the order and shipping notice, but the customer did not open it.
Send SMS instead
After 30 days, LINE OA delivers satisfaction survey
Customers receive store coupons after filling out the form
After 5 days, LINE and SMS will remind you to go to the store to use the discount.
The entire customer journey above includes four touch points: website, LINE, SMS, and stores. All of them can be set in advance to create a continuous and uninterrupted experience!
The application of automated journeys across channels allows you to master different touch points in the customer journey at one time, accurately interact with customers at these touch points, and qatar whatsapp phone number create a consistent experience.
Customer journey examples: 10 LINE marketing application cases included!
Start building your automated customer journey now! Taking LINE marketing as an example, we share the following 10 automatic journey scenarios on LINE official accounts to inspire you:
1. New friend sign-in task to reduce the blocking rate
Best Customer Journey Stage: Awareness
The biggest fear when operating a LINE official account is that new friends will be blocked as soon as they join, but automatic journeys can help you create a check-in mechanism and use coupons as incentives to keep customers interacting. For example, the financial brand "Zingala Silver Point Zero Card" emphasizes in the welcome message "you will get shopping credits in a week", and then triggers an automatic journey through the label of the new friend gift to continue to generate interaction. At the same time, it combines keywords to automatically respond to design questions and answers. , to get more customer tags. ( see complete case )
The application of automated journeys across channels allows you to master different touch points in the customer journey at one time, accurately interact with customers at these touch points, and create a consistent experience. For example:
Customers browse specific products on the website
Customer adds items to shopping cart
LINE OA reminds shopping cart to checkout
Customer successfully checked out
LINE OA sent the order and shipping notice, but the customer did not open it.
Send SMS instead
After 30 days, LINE OA delivers satisfaction survey
Customers receive store coupons after filling out the form
After 5 days, LINE and SMS will remind you to go to the store to use the discount.
The entire customer journey above includes four touch points: website, LINE, SMS, and stores. All of them can be set in advance to create a continuous and uninterrupted experience!
The application of automated journeys across channels allows you to master different touch points in the customer journey at one time, accurately interact with customers at these touch points, and qatar whatsapp phone number create a consistent experience.
Customer journey examples: 10 LINE marketing application cases included!
Start building your automated customer journey now! Taking LINE marketing as an example, we share the following 10 automatic journey scenarios on LINE official accounts to inspire you:
1. New friend sign-in task to reduce the blocking rate
Best Customer Journey Stage: Awareness
The biggest fear when operating a LINE official account is that new friends will be blocked as soon as they join, but automatic journeys can help you create a check-in mechanism and use coupons as incentives to keep customers interacting. For example, the financial brand "Zingala Silver Point Zero Card" emphasizes in the welcome message "you will get shopping credits in a week", and then triggers an automatic journey through the label of the new friend gift to continue to generate interaction. At the same time, it combines keywords to automatically respond to design questions and answers. , to get more customer tags. ( see complete case )