User assistance (tours, wizards, etc.)
Posted: Sat Jan 18, 2025 5:44 am
If the problem is that your leads are going to come to your demo and not know how to use it, the solution is not to lock your product down and only have someone on your team show it. The solution is to incorporate:
Documentation.
Live chats, etc.
And finally, make it more buy algeria whatsapp number database usable. But make it more usable with the help of your client, who is the one who is going to use it.
If your product has too much functionality and is complex to use, the way to go is to really figure out which features most customers find valuable and focus on those. You need your product to do 3 things, but do them well. Or, better yet, you need YOUR CUSTOMER to be able to do 3 things with your product THEMSELVES.
Your technicians will not have this knowledge, unless they are within your target.
I hope that this reflection is useful to you and that you become brave, because only good things await you.
Download the ebook: Are your leads ready for sales?
Documentation.
Live chats, etc.
And finally, make it more buy algeria whatsapp number database usable. But make it more usable with the help of your client, who is the one who is going to use it.
If your product has too much functionality and is complex to use, the way to go is to really figure out which features most customers find valuable and focus on those. You need your product to do 3 things, but do them well. Or, better yet, you need YOUR CUSTOMER to be able to do 3 things with your product THEMSELVES.
Your technicians will not have this knowledge, unless they are within your target.
I hope that this reflection is useful to you and that you become brave, because only good things await you.
Download the ebook: Are your leads ready for sales?