Discover the best technology trends of 2022
Posted: Sun Jan 19, 2025 4:53 am
What are the main technology trends for 2022? With social isolation, many companies had to adopt remote work, delivery apps received more demand and people used apps like Zoom and Google Meet to connect. Thus, the pandemic ended up accelerating digital transformation .
Businesses have had to make rapid changes to adapt to the new reality. In 2022, the presence of technology in companies is expected to intensify. Therefore, it is interesting to embrace innovations to gain competitiveness in the market and optimize processes.
According to a recent Gartner report, the digitalization of companies, cybersecurity, automation and artificial intelligence are some of the main prospects for this year. In today's article, we have separated the main technological trends of 2022 for you to implement in your company.
Want to stay up to date? Then come read!
What are the main technology trends for 2022?
Check out the biggest technology trends in 2022 to implement in your company!
Information security
In recent years, data leak scandals have made headlines egypt mobile phone number around the world, which has seriously damaged the credibility of the companies involved. In addition, the approval of the LGPD , a law that seeks to protect customer data, is another factor that puts information protection on companies' radar.
Information security will be on the rise in 2022 and your business must create the necessary conditions to ensure that customer and company data are secure. There are some specialized information security tools on the market for businesses.
You can also hire a consultancy or someone responsible for data protection processes in the company, ensuring that the LGPD is complied with. In addition, it is important to align the team with specific training on the subject. The company must provide the necessary guidance to avoid cybercrimes , such as not clicking on suspicious links.
Artificial Intelligence (AI)
One of the main technological trends for 2022 is Artificial Intelligence. This technology model is already widely used and is part of the daily lives of companies.
One example is social media algorithms, which allow customers to identify their preferences and offer content based on those interests. AI helps automate tasks and make business processes more intelligent. Some applications of artificial intelligence for business include:
virtual assistants (such as Siri and Alexa);
internet banking;
predictability of consumer behavior;
personalization and suggestion of products and services based on previous purchases.
Automations
Automations are ideal for speeding up processes and eliminating repetitive tasks from your team’s routine. This technology allows you to automate operations, such as sending a welcome message to your customers via WhatsApp. Of course, automations should not replace the human component in your company. On the contrary, they work as allies for your team.
In the case of customer service , for example, you can enable automatic responses to frequently asked questions. However, if the consumer has a very specific question that technology cannot resolve, they need to contact the support team. Therefore, people are essential to your service.
Automation is also very present in management systems, in the automatic delegation of tasks to those responsible for certain functions on the team, for example. Another example is notifications. If you use a digital calendar to organize deadlines, appointments and tasks, the device can send a notification reminding you of the commitment.
Cloud computing
Cloud computing allows you to store a large volume of information in cloud technology, making it easier for users to access it from anywhere. This type of technology increases process security and speeds up operations because it allows you to store and centralize data, avoiding repetition or duplication of information.
In addition, another advantage of cloud computing is the savings in resources, as it does not require the installation of infrastructure. Several management systems use cloud computing and are quite efficient in organizing processes within companies, in addition to improving communication between areas.
Chatbot
Chatbots are already a reality in customer service. So, in 2022, don't miss the opportunity to adopt this technology. Chatbots are excellent tools to integrate into your website and social media .
This service model relieves the burden on the support team, speeds up the resolution of customer problems and increases the productivity of your business' front line.
Pix and contactless payment
New payment technologies are on the rise. Pix is one such example, and it is increasingly used for the convenience it offers to companies and customers. In addition, with the pandemic and the need for social distancing, contactless payment (NFC) has become a good alternative for customers and companies.
So, if your business doesn’t yet offer these two options to consumers, how about taking advantage of the new year to consider these alternatives?
Why adopt these technology trends?
Now that you know the main technological trends for 2022, see why you should adopt them in your company this year!
Cybersecurity
Cybersecurity is another trend that is gaining momentum in 2022. Professionals in this segment assume that it is necessary to adopt flexible resources that serve to monitor critical aspects. This will make it easier to eliminate the chances of suffering virtual attacks in organizations .
Flexible architecture must ensure protection against intrusions in virtual environments for carrying out transactions. The technology allows the combination of several security systems with their functionalities. This combination of solutions that operate in virtual environments protects customers from technical failures and the actions of cybercriminals.
Businesses have had to make rapid changes to adapt to the new reality. In 2022, the presence of technology in companies is expected to intensify. Therefore, it is interesting to embrace innovations to gain competitiveness in the market and optimize processes.
According to a recent Gartner report, the digitalization of companies, cybersecurity, automation and artificial intelligence are some of the main prospects for this year. In today's article, we have separated the main technological trends of 2022 for you to implement in your company.
Want to stay up to date? Then come read!
What are the main technology trends for 2022?
Check out the biggest technology trends in 2022 to implement in your company!
Information security
In recent years, data leak scandals have made headlines egypt mobile phone number around the world, which has seriously damaged the credibility of the companies involved. In addition, the approval of the LGPD , a law that seeks to protect customer data, is another factor that puts information protection on companies' radar.
Information security will be on the rise in 2022 and your business must create the necessary conditions to ensure that customer and company data are secure. There are some specialized information security tools on the market for businesses.
You can also hire a consultancy or someone responsible for data protection processes in the company, ensuring that the LGPD is complied with. In addition, it is important to align the team with specific training on the subject. The company must provide the necessary guidance to avoid cybercrimes , such as not clicking on suspicious links.
Artificial Intelligence (AI)
One of the main technological trends for 2022 is Artificial Intelligence. This technology model is already widely used and is part of the daily lives of companies.
One example is social media algorithms, which allow customers to identify their preferences and offer content based on those interests. AI helps automate tasks and make business processes more intelligent. Some applications of artificial intelligence for business include:
virtual assistants (such as Siri and Alexa);
internet banking;
predictability of consumer behavior;
personalization and suggestion of products and services based on previous purchases.
Automations
Automations are ideal for speeding up processes and eliminating repetitive tasks from your team’s routine. This technology allows you to automate operations, such as sending a welcome message to your customers via WhatsApp. Of course, automations should not replace the human component in your company. On the contrary, they work as allies for your team.
In the case of customer service , for example, you can enable automatic responses to frequently asked questions. However, if the consumer has a very specific question that technology cannot resolve, they need to contact the support team. Therefore, people are essential to your service.
Automation is also very present in management systems, in the automatic delegation of tasks to those responsible for certain functions on the team, for example. Another example is notifications. If you use a digital calendar to organize deadlines, appointments and tasks, the device can send a notification reminding you of the commitment.
Cloud computing
Cloud computing allows you to store a large volume of information in cloud technology, making it easier for users to access it from anywhere. This type of technology increases process security and speeds up operations because it allows you to store and centralize data, avoiding repetition or duplication of information.
In addition, another advantage of cloud computing is the savings in resources, as it does not require the installation of infrastructure. Several management systems use cloud computing and are quite efficient in organizing processes within companies, in addition to improving communication between areas.
Chatbot
Chatbots are already a reality in customer service. So, in 2022, don't miss the opportunity to adopt this technology. Chatbots are excellent tools to integrate into your website and social media .
This service model relieves the burden on the support team, speeds up the resolution of customer problems and increases the productivity of your business' front line.
Pix and contactless payment
New payment technologies are on the rise. Pix is one such example, and it is increasingly used for the convenience it offers to companies and customers. In addition, with the pandemic and the need for social distancing, contactless payment (NFC) has become a good alternative for customers and companies.
So, if your business doesn’t yet offer these two options to consumers, how about taking advantage of the new year to consider these alternatives?
Why adopt these technology trends?
Now that you know the main technological trends for 2022, see why you should adopt them in your company this year!
Cybersecurity
Cybersecurity is another trend that is gaining momentum in 2022. Professionals in this segment assume that it is necessary to adopt flexible resources that serve to monitor critical aspects. This will make it easier to eliminate the chances of suffering virtual attacks in organizations .
Flexible architecture must ensure protection against intrusions in virtual environments for carrying out transactions. The technology allows the combination of several security systems with their functionalities. This combination of solutions that operate in virtual environments protects customers from technical failures and the actions of cybercriminals.