This is a method of call centers and managers

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We tell you about the most effective of them in our article. Tools that automate business processes are very important for the successful operation of real estate agencies. They help create a reliable channel of communication with clients, save their time and free realtors from routine operations, giving them the opportunity to focus on more important tasks. Thanks to this, no contact will be lost and no client will be left without attention. And all this with minimal costs and a small staff of employees and agents. In the article, we describe in detail what information tools can be used to achieve this result. Robotic calls - attracting new clients and working with existing ones Having a database of phone numbers, you can make cold calls to attract new clients. who find out who might be interested in the goods and services of various companies, in our case, a real estate agency.



Cold calling can be automated using robotic belgium phone number list calls for a real estate agency. The robot can distribute voice messages with a favorable offer and take on the callback of primary clients. It not only voices the necessary information, but is also able to enter the client's answers into the necessary fields in the CRM system. The functionality also allows, upon the client's consent, to immediately send a commercial offer to a messenger, email, or social network. Most often, cold calls are made to the database of those who are currently selling an apartment on open sites. This allows you to organize a flow of clients ready to sell real estate through an agency. Cold calls can also be used when hiring agents who have their own client base and are ready to cooperate. A voice robot can call up-to-date resumes and send suitable candidates all the details of the interview meeting.



In addition to outgoing calls, incoming robotic calls for real estate agencies have become widespread , thanks to which it is easy to build interaction with current clients. A customizable IVR menu makes it possible to create conversation scenarios and solve the most typical tasks that do not require the attention of the agent himself. You can set up an automatic callback for missed calls. If the client did not get through, it will be easy to return him using this option. This is important, because each lead costs the company a lot. The voice menu will redirect the call to the right specialist or duty agent if necessary. Please note: to reduce the likelihood that a person will hang up prematurely, you can add automatic notification of the waiting time for an operator response. If we list the general tasks, robotic calls help to ensure: 24-hour call reception, including weekends and holidays; continuous maintenance of information flows and their subsequent delegation to full-time agents; information about the terms of cooperation, work schedule, prices; operation of a hotline for receiving complaints and suggestions; analysis of requests with careful filtering of calls and identification of truly interested clients.