The strength of the entire supply chain hinges on transparency, and the ability to cooperate effectively with all key stakeholders. For this to happen, you need real-time data and communications tools that enable you to coordinate with your logistics partners and stay informed about all relevant changes and adjustments to orders.
You should also give your customers belgium whatsapp number data the avenues and information they’ll need to track their orders throughout the supply chain, from order placement to delivery. To promote transparency, give your clients timely and accurate feedback, reports, and invoices. You should provide these resources and information via the appropriate channels, tools, and languages that your customers prefer.
For example, with IDT Express Omnichannel Messaging, you can provide instantaneous updates and engage in rich and interactive conversations with your audience on the world’s most popular messaging apps. Using the IDT Express SMS platform, you can reach all mobile users instantly, ensuring delivery and engagement — and benefit from high open rates and personalized interactions.