CRM: Salesforce and Microsoft Dynamics 365

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What is it? Customer relationship management (CRM) tools are like digital rolodexes that house all of a business’ prospect, lead and customer data.

Sprout integrates with two enterprise CRM tools: Salesforce and belgium b2b leads Microsoft Dynamics 365.

How does Salesforce work with Sprout Social? Sprout’s integration with Salesforce allows users to edit leads, cases and contacts through the Sprout platform. This easy-to-use, pre-built integration supports alignment between marketing, sales and support teams so everyone can take advantage of critical social insights.

The Link Social profile to Salesforce window open in Sprout Social, which allows users to link Salesforce contacts to social profiles.
How does Microsoft Dynamics 365 work with Sprout Social? Our enterprise social media management solution integrates with Dynamics 365 to assist with lead generation and support case management.

The Create Case in Dynamics 365 window open in Sprout Social, which allows users to create customer service cases in Microsoft Dynamics 365 through Sprout Social.
Business Intelligence: Tableau
What is it? Tableau is a visual analytics platform for creating actionable and easy-to-understand data visualizations. The platform processes data from integrated sources, delivering predictions and recommendations using Einstein AI.

How does Tableau work with Sprout Social? Sprout Social’s Tableau Business Intelligence (BI) Connector layers rich social data on insights across marketing channels, creating a truly omnichannel view of the customer experience.