Anticipates customer needs

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If you work by appointment, clients may arrive earlier than the appointed time and have to wait. Normal service is when the administrator says when the master will be free and asks to wait on the couch. Ideal service is when the staff themselves offer the client a little more than expected.

When it's cold outside, let the staff offer guests warming drinks, and in the heat - cold ones. If a client gets wet in the rain, the administrator can help hang clothes on a hanger so that they dry. And if the master is not free soon - give the password to the Wi-Fi.

Not all the staff at this barbershop are attentive, so the service is cambodia telegram mobile phone number list uneven. But it is important for everyone to maintain standards: customers get used to a certain level of service and will be disappointed if someone on the team does not comply with it.
To give the staff something to offer visitors, buy a coffee machine or a regular kettle. And also remind the staff that they should not force drinks and other bonuses on the client if he refuses. Some people really like the increased attention of the staff, but it is better to monitor the feedback and not go too far if the guest does not want to communicate.