How should you deal with a problem parent?

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Dealing with problematic parents requires tact, sensitivity, and firm communication. Skills that take time to develop and understand. Here are some ways to best handle them and the situation:

Hold a preseason or new year parent meeting – Setting clear expectations for the parents ahead of time helps ensure that boundaries are understood, and everyone is on the same page
Establish a contract that contains a code of conduct – Have parents and children sign a contract that outlines expected behaviours, values and discipline
Appoint a designated parent – A parent who turkey rcs data acts like a class rep can handle minor issues, so as not to involve coaches every time
Communication is key – Open communication between the coach and the parent is critical in dealing with problematic parents
Listen and keep calm – Listen to the concerns of the parent calmly and engage in a constructive conversation that acknowledges their feelings. Be sure to stand firm though and not be pushed into something you’re uncomfortable with
Offer to meet in private – Deal with the concerns and complaints in private, ensuring discretion and avoiding causing upset in front of the team or others
Be proactive – Stay in contact with them to maintain an open line of communication
Be prepared for the worst-case scenario – Have a plan ready to deal with severe cases, involving higher management or even law enforcement if necessary
Education is key – Explain to those parents how their behaviour can actually hinder their child’s or the team’s success
Parents with a problem
Parents with problems are very different to problem parents, as their behaviour often results from external factors such as work, stress, or personal issues.

Parents with a problem want to find solutions and don’t expect preference or special treatment for their child. They may however need additional help to ensure their child can continue to do their chosen activity.