On the other hand, if your services involve calls to singapore business mailing list directors/managers, then it is quite possible that due to the flow of calls, these people say “no” automatically. If the operator making the call is not fully competent in his field, this leads to dissatisfaction with the client, which leads not only to an immediate refusal of the service/product, but also to the continuation of the conversation. Moreover, your company’s image may suffer. The next one logically follows from the previous point – the company’s expenses for recruiting and training personnel.
If operators, due to the specificity of the product/service or their own incompetence, often hear refusals from clients, negative emotions towards work are inevitable. And from such a situation to staff turnover is just one step. However, if you decide to contact an organization that professionally organizes call centers, these problems are largely or completely eliminated. But it’s time to talk about the positive sides, because cold calling is an effective way of sales, even if we take into account all the disadvantages described above. Talking to a client on the phone is clearly more effective than e-mail marketing or handing out flyers.