5 must-have types of BigCommerce transactional emails

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Mitu100@
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5 must-have types of BigCommerce transactional emails

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For detailed walkthroughs about creating each type of transactional email workflow, see their full how-to guides on our knowledge base.


Order confirmation: These are brief messages informing your shoppers that they’ve placed an order. These emails are essential for keeping your customers in the loop: after all, that’s the least they expect after they make a purchase.

Shipping confirmation: Automated shipping confirmation emails are sent once your customer’s order has been shipped or delayed. This is another must-have transactional email type, as your customers are likely to get worried about their order if they don’t get tracking updates.

Cancellation confirmation: When ivory coast telegram screening a customer changes their mind about a recent purchase and cancels an order, an automated cancellation notification will confirm that the order had indeed been canceled.

Customer feedback request: Once your customers have a chance to try out their new items, it’s always a good idea to get in touch after a set period of time and ask about their experience with a feedback request.

Password reset: If a customer loses their password, an automatic password reset email makes it easy for them to regain access to their account.
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