This method of analysis allows you to quickly collect information

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Joywtome231
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Joined: Sun Dec 22, 2024 3:58 am

This method of analysis allows you to quickly collect information

Post by Joywtome231 »

The use of modern technologies allows us to obtain information about the characteristics of consumer behavior when shopping on the site
Mystery shopper
Mystery shopping is also an observation, only hidden. The essence of the method: a person posing as a client comes to an office or a store and makes purchases. After that, he fills out a questionnaire to evaluate the work of the employees.

Analyzing information from mystery shoppers can be beneficial to venezuela phone number list the company as they make an audio recording of the meeting and attach photographs to the report.
This method of research is used primarily to analyze data on the level of service and to increase the customer focus of the business. It allows you to objectively evaluate the advantages and disadvantages of the company, find its weak points and growth points.

Hall test
This research is conducted in specially equipped rooms. Respondents are asked to try the product, study it or use it, and then fill out a questionnaire.

from potential customers in a controlled environment. In this case, you can get both quantitative estimates and qualitative data - user comments.

Home test
This type of analysis is done at home. Most often, customers are given samples of the product and asked to test them in their own environment. They then fill out questionnaires and submit them to the organization.

The method allows for more realistic results than with a hall test, since the product is evaluated in a situation that is as close to real life as possible.
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