Why activate NumeroVerde800®?

[mahbubamim077]

How to Use WhatsApp in Your Call Center
Crm4 has developed the Automation service that offers the possibility of sending automatic communications via different communication channels, such as WhatsApp, email and SMS, using the integration of webhooks , to the contacts uploaded to the platform. Webhooks allow you to activate follow-up actions in real time: your operators can easily start scenarios on the platform by clicking on the pre-set templates, thus ensuring immediate responses to customer needs. Crm4 allows you to implement your sales strategies with the tool you consider best, even if, as we wrote above, WhatsApp has an opening rate of 98%, so if you want to boost your calls, we suggest you make crm4 communicate with WhatsApp.

Use Cases: How Our Customers Are Using WhatsApp Through CRM4
Crm4 is used by different types of businesses and for both teleselling chinese thailand data and telemarketing activities. In the next paragraphs we will share some use cases that can inspire your business too.

How to Boost Appointment Making with WhatsApp Reminders
If you are making appointments, it might be appropriate to send the customer a message that contains the day, time, agent name and reason for the appointment. Set a default message, the so-called template , to be inserted in the scenario created on the platform via the Automation service. In this way, the operator, when making the appointment, with a simple click will choose the template to send during or immediately after the call.

The benefits:

operational efficiency : by using a predefined message, the operator can save precious time during the appointment-making phase, reducing the need to manually draft each individual message.