Until recently, customer loyalty basically depended on the experience they had when entering physical stores and this contact continues to be very important, but hungary mobile database have passed, and a large part of consumers have migrated to another universe: the internet and this has greatly changed the relationship of loyalty with some brands.
Today, consumers are increasingly less likely to visit physical stores, banks, insurance companies, telecommunications companies, etc. They are purchasing the products or services they want through websites and applications. And depending on the experience consumers have in these media, they will be more likely to be loyal to the brand or not. Below, we will talk more about the relationship between application performance and customer loyalty. See: