The Facebook Chat plugin looks similar to Facebook Messenger, and offers the same features, such as the ability to send and receive text messages, media, structured templates, and more.
To use the Facebook chat plugin , you need to have a Facebook page for your business, and a Meta for Developers account , the platform that allows you to create and manage applications for Facebook and Instagram.
Additionally, you need to follow some steps to configure the app , token, callback URL and events to receive.
Finally, you need to customize the plugin settings , such as color, greeting, site domain, etc. and generate the code to paste into the page or pages of your website where you want to display the Facebook chat plugin.
Using a third-party service
An alternative to the Facebook chat plugin is to use a third-party service that makes it easy to integrate Facebook Messenger into your website, and also offers other features, such as creating chatbots, integrating other messaging channels, and analyzing conversations.
Among the services of this type, we can mention:
SendPulse , which lets you create chatbots for Facebook Messenger and other messaging services, and mail marketing to doctors has a free plan for up to 10,000 messages per month.
Tidio , which allows you to create chatbots for your website and integrate Facebook Messenger and other communication channels, and which has a free plan for up to 100 contacts.
ManyChat , which lets you create chatbots for Facebook Messenger and Instagram, and has a free plan for up to 1,000 contacts.
To use one of these services , simply register on the site, connect your Facebook page, create your own chatbot and insert the code provided by the service into your website.
Using a development framework means taking advantage of a set of tools and libraries that make it easier to create and manage Facebook Messenger applications, adapting them to your needs and preferences.
This option requires good programming knowledge and choosing a framework that supports the desired programming language, such as JavaScript, Python, PHP, Ruby, etc.