In practice, many large manufacturers are slow to respond and support their partners. The ability to communicate with partners and provide prompt feedback is a factor that can positively distinguish you from others.
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Lack of communication deprives partners of proper support, reduces the desire facebook data to cooperate with the company and spoils the company's reputation as a whole.
For example, the airline "Virgin" distinguished itself by its decision in favor of customers. The customer, waiting for the operator, heard the following message: "Hello, my name is Richard Branson, I am the owner of the airline Virgin Atlantic. All operators are busy now. This is not right. Let's do the following. If in 18 seconds no one answers your call, you will receive a discount of 450 pounds. I begin the countdown - 18, 17, 16, 15 ...". Even if the operator did not have time to answer, the customer remained satisfied and received the best impressions of the service. This is, of course, a well-planned marketing move, but it shows the essence of the method well.
To build strong and trusting relationships with partners, use as many different tools as possible to communicate with them. As an option, these could be:
- event calendars , event planning and webinar and conference schedule management;
- chat bots in Telegram for prompt assistance and sending important notifications;
- mass mailings of letters and notifications.
- forum for communication with partners;
- public pages and groups in social networks where you can communicate with managers;
- online chat with a consultant on the website and much more.