management containing key insights in Salesforce Consumer Goods Cloud, a CRM for the consumer goods industry.
Consumer Goods Cloud
Unify planning and execution on one connected platform.
How can you use AI in CG?
Sales, marketing, and service are some of the use cases where AI in CG can increase efficiency and build stronger customer relationshipsOpens in a new window.
For example, AI can help your customer reps do afghanistan phone number list more than answer questions about promotions, inventory, and visit scheduling. With AI-driven insights based on real-time data, your reps will gain instant insight into your customers’ needs and preferences, nurturing more strategic and proactive communications.
Imagine your customer wants to change the fulfillment timing of a beverage order. Using AI, your rep can make proactive recommendations based on the business need that’s driving your customer’s decision. For example, a music festival that’s scheduled to take place just after the updated delivery date. Equipped with this insight, your rep can suggest increasing the order by 20% and adding complementary products that do well at festivals, according to your data.