Sales expert Lori Richardson

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rochona
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Sales expert Lori Richardson

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CEO of Score More Sales, says this is her favorite sales book, and that she learned the importance of this sales tip the hard way. “Not being impeccable with my word is the easiest way to lose a client,” she said. To stand out in a crowd, make it a point to live up to your word, whether it’s following up when you say you will, or continuing to support your customers after the sale.

2. Be the calmest voice in the room
“Our customers look to us for reassurance more than we realize,” Schmid said. “This is especially true if we’re doing our job right, becoming so trusted that we’re thought of as an extension of their own team.”

Schmid says that being the calmest voice in the room means shielding them from the hair-pulling that sometimes happens in the background in order to get deals done. This sales tip encourages you to tune into your emotional state before customer interactions so you know when you’re at risk of communicating stress and negativity. “If you are,” Schmid said, “then postpone the conversation until you’re ready to project calm instead — because credibility begins with perception.”

3. Forget about the quick sale
With all this talk about selling, it’s a good time to remind you afghanistan phone number list that no deal will happen without a solid relationship in place. That’s why the sales expert Sunita Gill wrote that the first rule of relationship selling is: Don’t sell.

the focus away from the quick sale and put it on the prospect in front of them. “What are their pains and challenges, and how can you help? Sometimes, lending an ear is good enough, because nothing builds a bond better than giving someone your full attention.
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