As to measurements, this should be straightforward for a sales role. It’s a red flag when success metrics are murky because it shows that you don’t have clear goals. To address this question, make sure you talk about each specific performance metric and KPI, and how you achieved them. Then, explain how each one aligned with the goals of you and your team.
This question is about alignment. It tests whether you can tie your proudest accomplishment to your role and the company’s success. Most companies are looking for candidates who value honesty, so use the opportunity to talk about how you worked through difficult situations. Given that 72% of sales professionals were struggling to make their quota in 2023, it isn’t a shock if you didn’t hit the mark. Your honesty can really make you stand out.
For example, rather than just talking about how many quarters america phone number list you over-performed, you could describe how you turned a loss into a win down the road. Maybe you didn’t land a deal, but you nurtured the relationship and turned a loss into an important client. Play up your relationship-building skills to show you can push past a loss.
3. Knowing what you know now, can you walk me through what you would do differently in your next role to drive more success?
This question tests your self-awareness and coachability. One way to approach this is to think about a deal that closed but didn’t quite deliver on your goals. Why did that happen, and what could you do better?
Reflect on all of the elements and map them out. Did you make sure to address every stakeholder? Did you upsell as much as you could? What tools did you use to keep track of every touchpoint and interaction? Were you as diligent as you should have been with follow-ups? Take notes, then talk about the impact each had on the outcome and the steps you’d take to improve next time. This shows the interviewer that you are committed to improving, and are able to take constructive feedback.