What will generative AI mean to small companies in 2024? Will employers address the AI skills gap with any real urgency? What’s the one thing that could doom AI initiatives?
We asked artificial intelligence (AI) leaders from Salesforce and beyond to tell us what they see in store for generative AI in 2024. Here are their AI predictions.
AI will become the top tech priority
“As regulations become more focused on topics like liability and copyright for AI, the technology will take center stage in corporate boardrooms. Some boards will bring in outside experts for AI governance, while others will think about this expertise as a factor in recruiting, especially for audit/enterprise risk committees. We’ll see a similar trajectory with AI as we saw when cybersecurity emerged as a board priority, and grew over the last few decades in formality and universality. This time, however, the growth will be much faster.” — Paula Goldman, chief ethical and humane use officer, Salesforce
Only companies with trusted AI will prevail
“Companies with untrustworthy AI will not do well in the market. Customers america phone number list are going to buy the AI that’s always updated and patched with provenance, trust, and security. As an investor (and a capitalist, clearly), I believe the market will demand it and the market will reward it.” — Jerry Chen, partner, Greylock.