Ratios Provide Insight Into a Company's Shortterm

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A clear understanding of why your customers come back and how to organize conditions to make them fall in love with your brand will help strengthen loyalty. In the article, Igor Sychev, CEO and founder of the Revvy service, talks about what aspects are important for the consumer to come back.

Subscribe to RB.RU in Telegram Content: Personal approach Employee oman telegram number database Engagement Super service Brand image and community building Working with feedback Bonus: What metrics to track? Conclusions It seems that the price and quality of a product or service are the most important thing for a consumer. This is true, but it is equally important to show the client that you share their values.

According to statistics , 66% of consumers prefer to surround themselves with items from a brand with which they are on the same wavelength. For example, advertising about the eco-friendliness of a product increases the chance of retaining a client who cares about the environment. The consumer is also attracted by the positive influence of the brand on society.