Focus on the essence A strong offer won't help if the client can't get through the text. The seller's main enemies at this stage are: mistakes, typos, emoji instead of words, text without paragraphs and spaces. Because of them, the meaning of the message is lost, and bloody tears appear in the client's eyes. How to fix? Before sending, check your message against the checklist At first, this is necessary. The cheat sheet helps to pay attention to the most obvious sores. When you remember the principle, you will be able to correct automatically. Checklist ✓ One paragraph of continuous text - maximum 4 lines; ✓ Blank line between paragraphs; ✓ Instead of enumerations - lists; ✓ Spaces after periods, commas and other characters; ✓ Each list item longer than two lines is separated by a line; ✓ The text is unambiguous: in our case, it is enough to remove the emojis that replace words; ✓ No emoji in the middle of a sentence; ✓ The text does not contain typos, errors, orauto-replacement glitches; ✓ Links take you where you need to go.
What the same message looks iceland phone number list like after working with the checklist. 5. It's okay to change your goal It happens that in the middle of a conversation a manager realizes that he has set the wrong goal. Changing tires on the go is normal. . Remember the calls from the bank. For any phrase from "I don't need a loan" to "burn in hell" the seller continues to mumble according to the script. How to fix? Make a joke and lead to another goal If you feel that your goal needs to be changed, change it to your health.
Was: book a table What happened: sign up for a viewing of the banquet hall If the goal changes, make sure you can achieve it in a messenger. If not, calmly change the channel. Just don’t force the client to call themselves and especially don’t send them to listen to musical masterpieces on the hotline. In short: you need to take care of the client Accept that the customer has a choice: to buy from you or from competitors. And in this war, the quality of the product does not always play a decisive role. The promise to solve problems is what the client values most. Every person has a hundred and fifty things they don't want to do: wash the dishes, go to a meeting, go to their mother-in-law's anniversary, or choose a refrigerator.
It is strange if the seller does not react to the changes
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