Chats will not crash after the next update if an error occurs in the system

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In general, active correspondence is displayed. By default, an employee sees only their own dialogs and dialogs without assigned managers. The restriction can be removed in the integration settings or administrators can be selected to see all dialogs. In an individual chat, work is carried out with a specific client. Notifications about unread messages in WhatsApp come to a separate chat. Read more about how to connect WhatsApp to Bitrix in conjunction with Wazzup here. How to choose a method to connect WhatsApp to Bitrix 24 Connecting WhatsApp to Bitrix24 via open lines is suitable for active users of additional service tools. If maintaining communication with the client is a priority, use the option of working in the Wazzup bundle.



This method of connecting WhatsApp to indonesia phone number list Bitrix24 allows you to use templates, original emoji, attach photos, videos and documents to the message, receive notifications about message statuses, view the thread of interactions with the client. The functionality in Wazzup chats is wider than in standard Bitrix24 dialogs. In addition, Wazzup correspondence is not affected by Bitrix24 updates. . It is possible to launch the work of some channels according to the open lines scheme, others - according to Wazzup settings. If the selected method of connecting WhatsApp to Bitrix 24 turned out to be inconvenient, it can be changed.



Wazzup chat will be implemented in Bitrix24 regardless of the integration method.Benefits of integrating Bitrix with WhatsApp March 16, 2020 5 minutes The speed of response to a customer's request affects their loyalty to the brand. Bitrix integration with WhatsApp helps to instantly respond to incoming messages from any channel. Integration via Wazzup Wazzup integrates Bitrix with WhatsApp via Open Lines or by linking Wazzup chats and notification chats. Open lines are a native way of connecting communication channels to the CRM system from Bitrix24. OL can only be created through the Bitrix menu. This integration option allows you to work with all Bitrix24 tools. Linking Wazzup chats and notification chat — integration of Bitrix with WhatsApp with the implementation of Wazzup functionality.