The most popular messenger can serve as a powerful tool

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These functions help to stay in touch with users. But live communication is more valuable: the client feels empathy from the employee, and the presence of a real person shows the company's attention to the user's problem. Measure statistics. Integrating WhatsApp into CRM allows you to monitor the speed of responses to customer requests, events at each stage of the sales funnel, and the amount of traffic from the channel. Pay attention to channel promotion. Potential clients can learn about the WhatsApp channel from the media or SMS mailings, follow a link from the website or from social networks. Use various WhatsApp chat features by integrating the messenger into CRM: send images, audio and video files, documents.



Liven up the text with emoji, if this does not iran phone number list contradict your business policy. WhatsApp has an audience of over 1.5 billion active users per month. for growth and brand promotion. It is only important to understand the advantages of the messenger and set up integration with WhatsApp in CRM based on the needs of your business. Integration of WhatsApp in CRM will ensure uninterrupted communication with customers and data analysis. You can use this information to create a marketing strategy. This will help both attract new users and build long-term relationships with current ones.Integration of amoCRM and Instagram: how the integration works and why to connect February 3, 2020 3 minutes In the previous article from the “Business and Social Networks” series, we told who needs to integrate Instagram into CRM and why, and showed Instagram popularity statistics.



Today, we’ll tell you more about integrating Instagram into amoCRM: is it difficult to connect a social network to amo and how to use it, using the Wazzup connector as an example. Why connect Instagram to amoCRM? Managers will not lose a single message or comment: in amoCRM, a deal is created automatically. You can also set up a bot that will automatically set the task "Contact the client". Understanding the client's needs. The entire history of communications and notes from the manager will be stored in the contact card. The manager will always be able to view it, analyze which posts the client commented on and make an offer based on preferences, not in vain.