Some general notification upon opening, because it is quite convenient

[nusaibatara]

Here is another one of the wishes, again described for the personal account - . So as not to make these crazy mailings to all users. And so, when entering the portal, people, accordingly, saw in the list of messages "Mail is not working, when the problem is over, we will inform additionally." That is, such feedback from technical support would be convenient. Alexey As I said, you have it fixed in your ideas. Although a little differently. You have added there the idea of ​​notifications about releases, updates, including birthdays.



Birthdays, why do you luxembourg phone number list need them? Vitaly Maybe birthdays are not quite suitable for the service desk, but we thought about how to use this tool that would satisfy everyone, not just us, but also HR specialists and others. As I already said, we plan to use the service desk not only in the IT department, but also for the HR department. For example, when there are standard documents that are necessary when interacting with the HR department. This is the registration of vacations and everything else. And there will be a lot of such applications.



In the meantime, working with the HR department has practically switched to the mode of communication via e-mail. We go to the network folder, we have application templates, we fill them out, scan them, send them. And they, accordingly, say yes, your vacation, for example, the vacation application has been accepted, reviewed, that is, everything is fine, that is, you will go on vacation. Here we were just thinking from the point of view of automating the process of contacting them. That is, they would, firstly, see their part of the applications and work precisely with these users who contacted them.