Why is personalization needed?

[sumaiyakhatun29]

Our main online achievement is our excellent work in creating communication with readers and customers. Each message is maximally personalized by addressing them by name, taking into account important details. For example, if we see that a mother writes, we note that we have a location for toddlers and a separate menu for children, and if a travel enthusiast writes, we share the features of our region, points on maps, etc. Of course, we need to respond to requests as quickly as possible - we understand that people want to come visit "here and now."

In summer and spring, we focus on excursions, tastings, and relaxation on the farm. In romania rcs data autumn and winter, we focus on product delivery. But the farm operates year-round.
Why is personalization needed?

The project's advertising budget is zero, but we are smoothly and confidently growing our target audience, user content authors, and loyal customers. How to achieve such results? Love what you do every day.

How to show this love? In messages to customers and guests, address them by name, thank them for their ratings, reviews, photos, and stories, create genuinely useful and interesting content, explain what your business is about, provide feedback, answer the most popular questions, and help customers.

Don't forget about offline work either: when a person has already come to visit you, make their visit warm, interesting, and useful.